The purpose of this written program handbook is to outline the policies and procedures of Family First Learning Center, LLC (provider). It is meant to serve as a guide and a reference. It is not meant to cover every aspect of the program or address every issue that may arise while your child is enrolled. For the purposes of this handbook, “Parent” means the parent(s) or guardian(s) of the enrolled child. Parents should feel free to contact the program director with questions concerning the content of this handbook.


At Family First Learning Center we believe in the potential in each and every child, all of whom are God’s most precious gifts to us. Children learn in different ways but all have unique skills and potential. As the premier learning center in the area, we believe that high standards bring out the best in children and we will expect the very best your child can give us. While we pride ourselves in our academic program, including teaching children to read before kindergarten. We also believe in employing highly trained trained teachers, and in using developmentally appropriate practices. We also teach prayer, bible stories, and christian values. In addition, your child will have opportunities to explore through science, structured and unstructured play, small and large motor skill development, and develop interpersonal skills. Welcome to our family! We hope that you will lean on us as we work together to shape the generation of the future.

Changes to Handbook:

Family First Learning Center, LLC reserves the right to add, delete, amend or modify the policies and procedures provided for in this handbook upon 30 days written notice to the parent.

Parent Licensing Notebook:

The Parent Licensing Notebook is located by the entrance to the building, next to the playscape room. It is labelled in large print and easy to find. You can ask any teacher or the director if you need help finding it. Anytime we are open, it is available. It contains information that is available to you and to the public about our center including: Our most recent licensing report and approval, including our license number (this is also displayed on the wall in the hallway). All special investigation reports and corrective action plans we have received since May 28, 2010. Any reports from the past two years are also available on the DHS website: www.michigan.gov/michildcare. This notebook and the information about it is required by the state of Michigan and any center or preschool you attend should make it available to you.

Enrollment Equal Opportunity:

Enrollment is open to any child, provided that our center is equipped to meet that child’s needs. We do not discriminate on the basis of sex, religion, race, creed, national origin, marital status, disability, sexual orientation, weight, gender expression, or political belief. Enrollment is on a first come, first served basis with the following exceptions: siblings of current enrolled students. The school year is September until June each year.

Admission requirements:

We enroll preschool students that are age 33 months to 5 years. For our online virtual classroom and after school program we can enroll school age children ages 5 to 12. To enroll in a preschool classroom child must be 33 months by September 30, 2020 to be enrolled as a three year old.  Please note that all students must be toilet-trained before attending.  Each preschool child is required to be evaluated by the director prior to admission. Our academic program may be difficult for some three year olds to handle developmentally. Admission and class placement is at the discretion of the director and/or classroom teacher. Admission is no guarantee of readiness. We may move students or even dismiss them throughout the year as needed for their best interest and the best interest of the program.


Class placement is determined by the director. We will evaluate each child prior to admission to determine his or her class and readiness for an academic program. We reserve the right to deny admission based on this evaluation. We reserve the right to offer a trial period to determine readiness. 

Please note: All students should be 33 months old and fully potty trained. (3 years old by December 1st.)

Beginner Level Class (Preschool)

Our beginner level class is our traditional, academic-based preschool class that teaches students to read using phonics. It is a class that prepares students for kindergarten. During the school year children will be introduced to the following: Alphabet recognition, Letter Sounds, Exposure to Rhyming, Name Recognition and Spelling,

Preparing the body for writing, Large and Small Motor activities (including motor moms), Number, Shape, and Color recognition, Science & Social Studies, Music & Movement, Biblical Instruction, Social Development including peer and adult interaction and conflict resolution, kindergarten readiness. 

Children placed in the beginner class may be new to a preschool setting, have a developing attention span, and new to the skills listed above.

Intermediate Level Class (Preschool & Pre-Kindergarten):

Our intermediate level class is made up of former beginners as well as new students. Students in this class have often been exposed to the skills taught in the beginner class. Sometimes they are older or have a longer attention span. Many students in this class know some of their letter sounds and at the second half of the year will be moving on to blending those sounds together. Some students read words by the end of this class. Students in the Jellyfish class learn to pay attention for longer periods of time and use adult and child directed fun, appropriate activities. Skills developed include: Alphabet recognition, Letter Sounds, Rhyming, Letter Blending, Introduction to 3 letter words, Developing name recognition and writing their own name, Developing writing skills, Large and Small Motor Activities, Introduction to Mathematical skills, Science & Social Studies,

Music and Movement Social Development.

Children placed in the intermediate class will have a greater understanding of the skills above than the beginner class and generally will have a more developed attention span. 

It can be the first or second year of preschool depending on the student.

Advanced Level Class (Kindergarten Level)

Our advanced students know their letters and sounds at the beginning of the school year. They will begin blending sounds early in the school year. Most will read short books aloud before spring break and advance to higher levels. This class is kindergarten level. Skills taught include:

  • Master Alphabet recognition
  • Master Letter Sounds
  • Rhyming & Syllables
  • Beginning, Middle, and Ending Sounds
  • Letter Blending
  • Sight Words
  • Reading 3, 4, and 5 letter words
  • Reading simple sentences
  • Mastering name recognition
  • Developing Writing Skills
  • Large and Small Motor Activities
  • Advanced Mathematical Skills
  • Science and Social Studies
  • Music and Movement
  • Social Development

Children placed in the advanced class can sit for longer periods of time.  Instruction will build upon the skills they have already been introduced to in order to advance them academically.  In order to be placed into the advanced class, children must know all of their capital and lowercase letters and the sounds that accompany them.  Children must also be able to handle structured settings and have an appropriate attention span.

Virtual Support Classroom (K-3rd grade)

The virtual support classroom(s) is intended as a structured and supervised place for students to interact with their virtual classrooms and teachers. It is imperative to understand that we are not the teachers in this classroom. Each of our students has a different teacher, with a different curriculum and a different set of requirements that must be fulfilled for that curriculum. We are responsible for: 1. Maintaining the child’s schedule and routine, logging on when school is in session. 2. Monitoring device activity during homework and school times so that homework time is not spent doing other things. 3. Helping with subject matter to the best of our ability. 4. Providing structure, routine and supervision while preventing bullying. 5. Seeing to children’s basic needs such as outlets for gross and fine motor skills, eating at lunch time, and learning to handle social and emotional situations.

Please realize that we are not responsible for assigning your child’s grade, nor can we be aware of the requirements your child’s teacher places on each assignment. The older your child is, the more relevant this clause is. Please take any concerns about your child’s grades directly to your child’s teacher and then let us know what we can do to help.

Tuition Schedule 2020-2021

For the first time this year, tuition is due biweekly. Half day students may use the old monthly system. You will receive a tuition contract that has your payment amount and all the payment due dates, including the reduced/prorated payment amounts for weeks that we are closed for more than two days.

Preschool plus Daycare Services:  Full Time preschool plus daily before and after care. 6:30 AM – 6:30 PM. We have a new working family-friendly schedule. It does have some days off, but we are open a lot more than we used to be

Days Per WeekWeekly/Biweekly
5 days$194/$388
4 days$169/$338
3 days$134/$268
2 days$105/$210

Full Day Preschool Classes:

8:30 AM – 3:30 PM. We have before and aftercare available from 6:30 AM until 6:30 PM for an additional charge.

Days Per WeekWeekly/Biweekly
5 days$174/$348
4 days$149/$338
3 days$119/$238
2 days$90/$180

Half Day Preschool Classes and Tuition:

8:45 AM -11:15 AM 

Days Per WeekWeekly/Biweekly
5 days$99/$198
4 days$93
3 days$73
2 days$53

Add an afternoon (For example: every Monday afternoon until 3:30 PM) : $100 per month

Virtual Support Class grades K through 3rd:

8:30 AM – 3:30 PM. We have before and aftercare available from 6:30 AM until 6:30 PM for an additional charge.

Days Per WeekWeekly
5 days$160
4 days$140
3 days$110
2 days$85

Sibling Discount: Siblings that both attend the same school year qualify for a tuition discount. The same person should be financially responsible for both children and a single payment is made for both children. The first student pays the full tuition price. Each additional sibling receives 10% off the monthly tuition. (Registration fees and before or after care charges are not discounted).

Adding Days (Enrolled Students Only): Students that are already enrolled in our program may add days if space is available. This is the price for adding classes on an occasional basis. To add a day or class regularly, there is a discount. See the director. Price: Add a half day: $30, Add a full day $40.

Before and After Care is charged at $6 per hour. We use the ipads to sign your child in and out, so you are charged only for the minutes you use.

Unlimited before and aftercare is $75 per month.

Temporary Withdrawals: We do not offer discounts for absences under any circumstances including, but not limited to, illness, family travel, or special events. However, some of our families take extended trips overseas and withdraw from the program. Please note that your seat is not held if you withdraw. If you wish you may re-register upon your return on a space available basis. You will need to pay a new student registration fee.

Schedule Changes:

Throughout the year parents often ask to switch days and otherwise alter their schedules. We may not remember if you mention that you’d like to change days. A completed schedule change form must be turned in for the change to be processed. Frequent changes may result in a $25 change fee at the director’s discretion.


We are open from 6:30 AM until 6:30 PM Monday through Friday, except for the holiday and other closings. See the school year calendar for details.

School Year Calendar (2020-2021)

First Day of School 9/8

No School for Half Days Only 9/25

Election Day, no school 11/3

Week of Parent-Teacher Conferences 11/9 (we have school)

No School, half day students 11/10

Thanksgiving Break, No School 11/26,11/27

Christmas Break, No School HALF DAYS 12/21  – 1/3

Christmas Break, Full Days 12/21-12/25

No School Full Days 12/31 & 1/1

No School- Staff Development all classes 1/18

No School, All Classes 2/12

No School- half days midwinter break 2/15

Shortened Break, full days 4/2  & 4/5

Spring Break, Half Days 3/29-4/5

Memorial Day, No School 5/25

Last Day of School 6/9

Graduation Ceremony 6/10

Daily Activities and Schedule:  May Vary by Classroom: Sample schedule for preschool

Before Care Time:

6:30-8:30     Free choice play/ Dress Up/ Centers/ Large Motor

6:30-8:00 Breakfast (bring from home)
In Classrooms:

8:30 Drop off begins

8:45  Phonics Seatwork
8:55     Circle Time: songs, phonics, letters, numbers, calendar, themed learning
9:30     Reading circles/restroom break/wash hands
9:50     Morning Snack
10:10   Morning Recess 
10:45   Bible and Jesus Time
11:00   Math Concept and Activity    
11:15   Reading until pickup/prepare for lunch
11:25   Lunch Time
12:00  Nap Time
1:00    Table play time/manipulatives/ puzzles
1:30    Centers Time: Literacy, Math, Science, Fine Motor, Sensory, Dramatic Play, Art

2:10    Story time/Restroom Break/Wash Hands
2:20    Afternoon Snack
2:35    Afternoon Recess
3:10    Listen and color (classical music)/ Music and Movement
3:20    Story/ Literacy/Language Development
3: 30   Pick up Time

After Care Time

3:31 Walk Remaining students to aftercare room/Free play time
6:30     Center Closes  


We will provide supplies this year. Supplies will be sanitized and each student will have their own.

Required Forms:

The forms listed below must be fully completed before the child can be enrolled in the program. The parent or guardian is solely responsible for ensuring the accuracy of the information contained within those forms and for keeping all such information current. 

  1. Registration From
  2. Child Care Contract 
  3. Emergency Card
  4. Health Evaluation Form 
  5. Signed Immunization record or waiver (see director if using waiver)
  6. Parent Handbook/Photography agreement
  7. Parent Licensing Notebook Form

Registration Fee:

Upon enrollment, parents are required to submit a nonrefundable fee of $25, plus an assessment fee of $50. Returning students do not need to be assessed so we waive the assessment fee. The enrollment fee is used to offset the administrative expenses incurred in processing enrollment applications and forms, and for the time required for assessments, class placement, licensing compliance, MCIR tracking, record input and review. 

Tuition Changes:

Family First Learning Center, LLC expressly reserves the right to change the fee schedule upon 30 days written notice to parent. We typically change fees annually in September and have never used this clause.

Tuition and Absences:

The full fixed rate as listed above is due regardless of absences, including sick days, vacation days, snow days and personal days. We discount our tuition any time we are closed for two or more days in a week.

Types of Payment Accepted/NSF Checks:

Family First Learning Center, LLC accepts the following methods of payment for tuition: Debit from bank account via procare, cash, personal check, Visa, MasterCard, AMEX and Discover Card. We do not accept credit cards for payment amounts of less than $25. When a check is returned to the school for insufficient funds or lack of a valid account, the school will expect immediate payment of the check, the late fee for unpaid tuition of $50, plus a $35 processing fee. We will no longer accept personal checks for payment in this instance. Due to covid-19 we encourage the use of the procare app.

Late Payments

Payments are due according to the schedule received at your assessment. A late payment is charged a $25 late fee. After the 3rd school day the student shall not be admitted to class. 

Make Up Days:

Students may not make-up absences. Students are bound by the schedule written in the child care contract.  


You must provide us with a two week written notice of your intent to withdraw your child from the program. We have a form for this purpose to make it easier. If your child does not attend during this time tuition will still be due. We reserve the right to dismiss a child from the program at any time with a written notice. Provider may terminate this contract immediately, without any notice if the child poses a threat to himself, other children, the provider, or the provider’s staff.

Refunded Tuition

Tuition is nonrefundable so plan your withdrawal appropriately. You may give notice the last two weeks of the month, or talk to us about prorating your final tuition payment with your written notice. The exception to this policy is Covid-19 closure or exclusion. We will refund your tuition if we close.


We have always had an open door policy before Covid-19. Due to the public health crisis we would like to limit the number of adults in the center. Please call the center and speak to the director about visiting. 734-398-1432

Covid-19 Preparedness and Response Plan

How FFLC will monitor for Covid-19

  1. By having staff screen themselves at home before coming to work each day, and then do a formal screening on each other when arriving for work using temperatures, a comprehensive symptom checklist, questions about household members illness and diagnosis, and observation for symptoms. (See Staff Screening). 
  2. By checking students and parents or guardians for illness using temperatures, a comprehensive symptom checklist, questions about household members illness and diagnosis, and observation for symptoms at curbside dropoff before entering the building. (See Covid-19 Screening) By observing students and staff for symptoms throughout the day.
  3. By taking temperatures at the school with no touch thermometers when a child acts unwell (unusually tired, warm to the touch when not running around, displaying behaviors that are unusual for that student, coughing or complaining of other covid-19 or influenza symptoms. According to child care licensing fever is a key symptom in children).
  4. By staying up-to-date on staff training so that FFLC staff is aware of current CDC and State of Michigan guidance
  5. By staying-up-to-date on the governor’s orders and the number of cases in Michigan after reopening, preparing for a second wave of cases, and closing again if necessary. 

How FFLC will practice social distancing as developmentally appropriate

  1. By lowering our maximum classroom size to 16, smaller if possible
  2. By seating fewer students at each table.
  3. By spacing play stations or centers far apart from each other when possible
  4. By discontinuing the use of common spaces with multiple classes together such as the playscape, playgroup, and kid’s connection room (the playscape will not be used at all). 
  5. By having children in the same classrooms every day.
  6. By staggering drop off and pick up times to limit adult contact in the building.
  7. To further reduce contact by using curbside drop off.
  8. Reducing the number of people in the building using walk-out pick up at the end of the day for students not using aftercare.
  9. By using the same substitute teachers in a classroom whenever possible.
  10. Eliminating large group special events that involve the school gathering together in a common room. 
  11. By staggering students every other loop on a preschool walking rope for lines.
  12. By limiting the number of students in the restroom.
  13. By setting up free play and centers with activities placed far apart from each other, with accessories in the places we want each child to play, to encourage spacing the best we can.
  14. We will try to have children 3 and up wear masks during the highest risk times: free choice play, dismissal, before care & after care.

How FFLC will ensure hygiene:

Our hand washing policies are the same as prior to Covid-19. All Staff must wash hands:

  1. When arriving for the day.
  2. After using the toilet or after helping children in the restroom
  3. Before handling food
  4. After removing gloves
  5. After handling any body fluids, including wiping noses
  6. After coughing or sneezing into them
  7. After using cleaners or bleach.
  8. Before & after giving medicine to a child
  9. When soiled

Students must wash hands:

  1. When arriving for the day
  2. After using the toilet
  3. Before eating food
  4. When sick after wiping or blowing nose with tissue.
  5. If soiled from recess or a project including use of sandbox
  6. After coughing or sneezing into their hand

Tables are cleaned with soap and disinfectant:

  1. At the start of the day
  2. Before eating
  3. After Eating
  4. When Soiled
  5. When Contaminated with body fluids

How FFLC will ensure Sanitation:

  1. All Shared-Used items, such as but not limited to: play-dough, sand, corn, rice, beans, beads, manipulatives, markers, crayons, scissors, pencils, workbooks, glue, glue sticks and other items will either be individually labelled and isolated for each child, sanitized after each use, or not used this year, depending on the item.
  2. Cloth, textile covered, and porous toys will be removed from classrooms
  3. Only toys that are able to be sanitized will remain in the classroom.
  4. Toys that are used by students will be sanitized daily with sanitizing wipes, Citrus II (EPA # 1839-83-68939) or a diluted bleach solution, approved by child care licensing and able to kill Covid-19. Test strips will be used to ensure the concentration is appropriate.
  5. Surfaces including tables, door knobs, bathrooms & will be sanitized a minimum of three times a day.
  6. Bedding items, including mat sheets, nap blankets and small pillows, will not be brought from home any longer, but will be provided by, and cleaned laundered by FFLC. Children may bring a picture of their family. If your child needs a specific lovery we ask that you buy a new match of it to keep here. We will launder it.
  7. No school supplies from home. Instead of asking for school supplies this year. We will then allocate the needed supplies to each student for the school year.

How FFLC will use safety equipment , PPE

  1. All staff and all adults will wear masks.*
  2. Staff use gloves when screening for drop off, when cleaning up any body fluid, when using a disinfectant, and when screening a child that may be sick.
  3. Staff will move to a uniform shirt policy, so shirts can easily be changed at work when soiled or with a sick child. 
  4. Glove use will not replace proper handwashing

Communication Protocol for families to report symptoms: 

  1. If a child is ill with possible Covid-19 symptoms or has had a positive test, we will have families contact us immediately via our procare parent app. The app is easy to use and available 24 hours a day. Parents should include the child’s name, symptoms, date and time symptoms began.. Parents can also call during school hours with this information (734) 398-1432, or send an email to Bethany.FFLC@gmail.com. Email is also always available and does not require the use of a smartphone. The telephone call is accessible to all enrolled parents.
  2. Families can use the same methods to report symptoms in household members or contacts from the last 14 days.
  3. We also require that families report positive test results of students or household contacts.

When children are excluded from care

  1. When screening at drop off indicates the need to self quarantine and watch for symptoms.
  2. When a child has symptoms that could be Covid-19 at school. 
  3. When they have a positive test for Covid-19.
  4. When the Wayne County Health department or their pediatrician says they should not attend to prevent spreading Covid-19.

Isolation procedures

  1. When a child is determined to be ill we immediately use our procedures to start calling emergency contacts to come to the school so the child can go home.
  2. The sick child will wear a mask.
  3. While this is happening, a staff member familiar and comforting to the child will take him or her down to the Kid’s Connection Room with his or her nap mat and blanket to rest and wait for the adult to arrive.
  4. The Kid’s Connection Room is on a separate furnace/ ventilation system than the classrooms. This helps protect the other students and staff from exposure during this wait.

How we maintain ratios in the event that a staff member becomes ill

  1. Family First maintains a pool of several substitute teacher’s assistants, and every August we hire a few more so we have enough people to call when needed. We will call a substitute assistant.
  2. While waiting for the assistant to arrive we have a few options. We have a church staff member who works on the other side of the building who sometimes subs for us. Sometimes she will be able to come down. Other times the director can fill in.
  3. We can combine the dolphin/starfish rooms because they share ventilation. But only if students could be socially distanced well. 
  4. We are not going to fill our classrooms to have as many students as they have had in the past. For example the starfish class is usually 4 and 5 year olds. The ratio required is 1:12. Our class limit is 16 and we staff the room with a teacher and an assistant (1:8). If we were in a big bind, the teacher was ill in the afternoon, and a few students were absent, we could call two friendly parents and see if they could pick up their children early, and we could make ratio. This is not an ideal option.

In addition to the required categories above, FFLC will also:

  1. Limit visitors during the day to essential visitors such as state or local inspectors. Tours will be given during off hours or over zoom and visitors must wear masks.

Drop off 

There will be a drop off window during which staff members will be able to assist parents and students with drop off. Everyone entering our building must be screened and all adults must be masked. If you need to arrive outside the drop off window you will need to call the office so we can make arrangements to meet you outside and screen you. Please try to stay in the windows below when possible.

All Day Students (6:30a – 6:30p):  Drop off is from 6:30 AM until 8:55 AM

Full Day Preschool Students (8:30a – 3:30p) Drop off is from 8:15 AM until 8:55 AM

Half day Students (AM) Drop off is from 8:15 AM until 8:40 AM

Drop Off Procedures:

Curbside Drop Off

We would like to limit the number of people inside our building. So this year we are offering curbside drop off. The procedure will be as follows:

  1. Pull up to the curb at the kid’s Connection Doors (all the way by the outside patio and playground). Pull all the way up so cars can pull in behind you.
  2. If you are the first or only car there, use the Procare app to  inform the school staff you are there for drop off. 
  3. Staff (or the app) will come out and respond with health screening questions. Please carefully listen to and respond to the questions each day. We know this will become routine, but we do want the questions to be seriously considered each time. We will ask about your health, your child’s health, and about your household members, and people you have been in contact with (whose health you are aware of) in the last 14 days.
  4. After you respond to the health questions a staff member will come out to your car with a no touch thermometer. Staff will check your temperature and your child’s temperature. 
  5. Staff will sanitize your child’s hands and have you sign in your child. (You will be able to sign in on your phone or staff will use your pin to sign in with the school ipad with your verbal permission). 
  6. Staff will gather your child and any items coming from home (should only be a lunch/snacks in a disposable bag and a folder that we provide). They will be labelled with your child’s name if needed and place them in a bin to be sanitized inside. You will say goodbye and your child will enter the building with the staff member and be escorted to the appropriate classroom. 
  7. For the safety of our staff we ask that you wear a mask during the brief drop off procedure.

Entrance Drop Off

Another option if you want to see your child go into the classroom is the entrance drop off. 

  1.  Bring your child and belongings to the Kid’s Connection Entrance (Our Entrance). We will have hand sanitizer and masks on a small table outside the doors for you to use. Please use both.
  2. Using the Procare app, inform the school staff that you have arrived at the front entrance. You can also press our ring doorbell.
  3. Staff will greet you at the door. Outside a staff member will ask you health screening questions. Please carefully read and respond to the questions each day. We know this will become routine, but we do want the questions to be seriously considered each day. We will ask about your health, your child’s health, your household members, and people you have been in contact with (whose health you are aware of) in the last 14 days.
  1. After you respond to the health questions a staff member will check for fever with a thermal thermometer. Staff will check your temperature and your child’s temperature.
  2. Once you pass all screenings, sanitize hands, and are wearing a mask, you may enter the building. 
  3. Staff will have you verbally sign in your child. (Staff will use your pin to sign in with the procare app). 
  4. Staff will gather your child and any items coming from home. They will be labelled with your child’s name if needed and place them in a bin to be sanitized. You will say goodbye and your child will enter the building with the staff member and be escorted to first wash hands and then enter the appropriate classroom. 
  5. For social distancing purposes we would like to limit the number of adults in our building. We will allow one parent per classroom at a time for drop off. Please be patient. We have a limited number of staff for screening and assisting parents. For social distancing purposes, we encourage parents to use curbside drop off when they are able and comfortable doing so. 

End of Day Pick Up

At 11:15 for half day students, and 3:30 for full day students, the class will have their coats on and their belongings in hand. If the weather is ok we will line up outside and release students to their parent/guardian/pick up person. We may line up inside. If your child is in after care you will need to come inside. Please wear a mask and use hand sanitizer. We ask that you not enter if you have recently been ill or are self quarantined. 

Covid-19 Screening Questions:

  1. Have you, your child or anyone who lives in your house been diagnosed with Covid 19?
  2. Are you, your child or anyone who lives in your house waiting for the results of a Covid-19 test?
  3. Do you, someone in your household or your child have any of the following symptoms?

Dry Cough Loss of Taste or Smell       Shortness of breath /Difficulty Breathing

Muscle or Body Aches      Diarrhea     Nausea and/or Vomiting   Fever or Chills

Fatigue (Marked)         Headache (with other symptoms)       Fever     Sore Throat

  1. Have you, your child, or household contacts travelled outside Michigan in the last 14 days? If so, where?
  2. Have you travelled by airplane domestically or internationally in the past 14 days?
  3. Record Child’s temperature: ___________ Must be below 100.4
  4. Adult’s temperature (except curbside):_________ Must be below 100.4
  5. Staff Observations: Does the student/person look well? Any evidence of malaise/fatigue/illness?
Child (or staff) has a confirmed case of Covid-19Can return if symptoms are improving AND fever has been gone for 24 hours AND at least 10 days since symptoms first appeared
Child (or staff) is waiting on a covid-19 testCan return when their test comes back negative AND they have been fever free for 24 hours
Child (or staff) is a close contact of someone who has tested positive for covid-19Excluded for 14 days from the date of exposure
Household member (of student/staff)  is a close contact of someone who has tested positive. The student is excluded until the household contact tests negative or 14 days has passed. 
Child or Staff fails the screening at drop off due to symptomsVisit the doctor. If the doctor determines symptoms are not due to Covid-19 the student can return to school when well enough to do so (must be fever free for 24 hours)
Child or staff fails screening due to other questionsExclusion for 14 day quarantine 

Late Pick-Ups:

Parents are expected to abide by the schedule set forth in the child care contract. Before and After Care is available, but should be arranged in advance. Please call and be sure that we have space available.  We charge a deterrent fee for late pickups after 6:30 PM listed below. The provider reserves the right to terminate enrollment if the parent is excessively late (more than 3 times) or late an excessive amount of time without notice (more than 15 minutes in a non- emergency). 

After 6:30 PM pick ups:

1st offense: $1.50 per minute

2nd offense: $2.50 per minute

3rd offense: $5 per minute

4th offense: or severe offense may result in dismissal 


The parking lot has a 15 MPH speed limit. Please observe the speed limit for the safety of all our children. We ask that you use the Kid’s Connection doors (the doors with the awning) on the far side of the building.  At drop off time you may park at the curb according to the drop off instructions. At pick up time, please park in a parking space. 

Absences and Vacations:

All time off must be paid regardless of the child’s attendance. Tuition is due when the child is scheduled to attend.  This includes doctor’s appointments, funerals, illness, vacations, overseas trips or any other reason. If you do not pay tuition during a vacation your child will be unenrolled and his or her seat may be given to another student. A $25 re-enrollment fee will apply upon return. Payment is also due as agreed as written on your weekly contract.

If you are required to be absent for a covid-19 screening reason for an extended absence (3 days or more) we will waive your tuition for that time. If we close the center due to a Covid-19 outbreak you will not be charged. See below.

Snow Days and other Business Interruption:

We try not to close for inclement weather. We know our families rely on us for care. We stay open if schools close for being “too cold” or other reasons that don’t apply to us. If the Canton Public Schools are closed for inclement weather such as dangerous icy roads we will make our own assessment. We may close or have a delayed start. We may also close in the case of loss of electricity, water, fire damage, communicable disease outbreaks or other emergencies. It is recommended that parents set up alternative care in advance. In the event the program is closed for more than three consecutive classes the parent is relieved of any financial obligation to pay for the days in excess of three classroom days. Parents agree to resume attendance in the program as soon as it resumes operation. Nothing in this provision alters the contractual provision relating to the required length of notice for termination of the child care contract.  You will be contacted by procare app, text or phone call in case of a closure.

Illness: When to keep a child at home:

Prior to Covid-19, children came to school with colds and coughs. This year is going to look very different.

In the 2020-2021 school year our current guidelines for exclusion are:

Fever above 100.4 degrees (alone), chills, cough, loss of taste or smell, shortness of breath or difficulty breathing, muscle or body aches, unusual fatigue, unusual headache, sore throat, nausea or vomiting, loose stool or diarrhea, lice or nits, rash (other than an allergy rash, heat rash or eczema, a rash with a fever is considered infectious). 

The guidelines below are approved and recommended by the American Academy of Pediatrics (AAP) specifically for child care. We will use these guidelines in addition to the guidelines above for the 2020-2021 school year. When the guidelines conflict we use the more restrictive guidelines. We exclude children under the following circumstances: 

1. Any illness that is preventing the child from fully participating in activities at school

2. Any illness that results in a greater need for care than we can provide

3. Any illness that puts the health and safety of other children in danger

According to the AAP those illnesses include:

  • Any illness that has respiratory symptoms (cold or cough) and a fever
  • Trouble breathing, a quickly spreading rash, extreme fatigue or irritability
  • Diarrhea that causes accidents, or more than two bowel movements above normal for that child
  • Diarrhea with mucus or blood 
  • Vomiting more than one time or vomiting once with a fever.
  • Abdominal pain that lasts more than 2 hours or intermittent pain that is associated with other signs and symptoms.
  • Rash with fever or with behavior changes until seen by a primary care doctor and determined not to be infectious.
  • Skin sores that are weeping unless covered by a waterproof dressing.
  • Mouth sores with drooling
  • Other than covering sores, symptoms like these should normally be gone for 24 hours before returning to care. See changes for Covid-19 below.

Exclusion for Specific Contagious Illnesses:

  • Head Lice, Scabies, Ringworm: Until after the first treatment, (remove nits our requirement, and keep ringworm covered)
  • Strep Throat, until 2 doses of antibiotic (24 hours)
  • Chicken Pox, until all legions have dried and crusted (about 7 days)
  • Rubella, until 7 days after the rash appears
  • Mumps, until 5 days after parotid gland swelling
  • Measles until 4 days after onset of rash
  • Hep A, 1 week after onset or as directed by the Health Department.
  • Other Infectious Diseases not listed, as instructed by child’s doctor
  • If a child or parent has been a close contact of a positive Covid-19 case: Exclusion for 14 days or a negative covid-19 test given 5-7 days after exposure.
  • A child with a fever (with no other symptoms): if no one else in the house is sick, a full 48 hours after the fever is gone without fever reducing medicine, 7 days with no other symptoms and no one else sick.
  • Fever with other covid symptoms- 72 hours without fever and no symptoms remaining, at least 10 days since the start of symptoms with a negative covid-19 test given no sooner than 5 days after exposure.
  • Child with cough we think is allergies or asthma. A doctor’s note saying the child’s cough is due to an underlying condition should be on file
  • Cough or other covid symptoms. 72 hours without fever and no symptoms remaining, at least 14 days since the start of symptoms with a negative covid-19 test given no sooner than 5 days after exposure.

When it is OK to come to School with an illness, according to the AAP (and us):

  • Common Colds (not with a cough this year because of Covid-19)
  • Runny Nose, no matter what color the nasal discharge is (this is still ok)
  • Any color eye discharge without a fever, even if the whites of the eye are red (pinkeye, most all are viral)
  • Eye pain or eyelid redness
  • Fever without any symptoms of illness (not this year because of Covid-19)
  • Rash without fever or behavior changes
  • Thrush
  • Fifth Disease 
  • Molluscum contagiosum (keep covered)
  • Cytomegalovirus infection
  • Hep B
  • HIV
  • Children who have no symptoms but are known to have a germ in their stools that causes disease—except when they have an infection with a Shiga toxin–producing Escherichia coli (STEC), Shigella, or Salmonella serotype Typhi. In these types of bowel infections, follow health department guidelines for return to care.
  • When a fever has been gone without fever reducing medicine for 24 hours 

For the 2020-2021 School year, the length of an exclusion may be increased according to what is currently being recommended by the Michigan Department of Childcare Licensing and the Center for Disease Control. 

Illness: becoming ill at school:

We will call you to pick up your child if he or she becomes ill at school under certain circumstances. These include the same illnesses listed above or other unlisted contagious illness.  If we cannot reach you we will use your emergency contact list to find someone who can pick up and care for your child.  Please wait until your child has been symptom-free for 24 hours before returning to school. 


Medication, including prescription drugs, over the counter drugs, sunscreen or individual special medical procedures, will be given or applied only with written permission from the parent. This is a law we must follow. Medication must be in the original pharmacy container indicating the child’s name, instructions, and name and strength of medication. Medication must be administered according to the instructions on the pharmacy label, or label on the container or package of an over-the counter medication. The provider will maintain a record as to the time and amount of the medication administered. The medication will be stored in the original container, stored according to instructions, and clearly labeled for the specific child. The school will keep all medication out of the reach of children, and will return the medication to the parent or destroy it when no longer needed.

Emergency Care:

Parents give permission for the provider to call 911 in the event of a serious emergency. Any costs or charges incurred for 911 emergencies are solely the responsibility of the parent.

Health Care Policy:

Please note that we do all we can to keep kids healthy and prevent the spread of infection. We have children and staff wash hands after using the restroom and before handling food.  We also use gloves before handling any type of bodily fluid. This includes nasal discharge, blood, changing soiled underwear and vomit. This helps to protect your child. We sanitize all surfaces that come into contact with body fluids using a bleach solution or sanitizing wipes. We clean and sanitize all surfaces and toys after they are used.

If a child shows signs of being ill, we will separate him or her while waiting for parents to pick up. We will sanitize all of the toys the child has played with that day. Please help us control infections by keeping your sick child home. (See the when to keep your child home section above and our new Covid-19 policy)

Abuse Reporting:

We are mandatory reporters of child abuse to the state of Michigan. Please do not be offended if we ask about the origin of marks or bruises on your child. We know all children get bumps and bruises. We are also required to report if we witness abuse by a parent or caregiver or if we witness a child not being secured in a child safety seat. Remember that safety seats are now required in the state of Michigan until a child is 8 years old or 4’9” tall. You may not leave a young child or infant alone in the car during drop off or pick up. Please note that we are required by law to report this behavior as child neglect.

Discipline Policy:

Teaching children what type of behavior is appropriate in a classroom is part of the preschool experience. No starts school knowing what behaviors are expected in a classroom. It is our job to teach those behaviors, and to make sure that our expectations are developmentally appropriate. Adults without knowledge of child development often expect young children to control their bodies and behaviors in ways that are not possible for them over the long term. This results in preschool aged children being disciplined when they should not be for behavioral standards they cannot achieve. Here at FFLC we want to have developmentally appropriate expectations. We know that:

  • Preschoolers can only attend for short periods of time
  • They need to move often
  • Instructions should be broken up and given a few steps at a time
  • Transitions should have warnings and countdowns
  • Learning by doing, touching and playing helps preschoolers really understand what they are learning
  • Sensory Adverse children need opportunities for quiet and lower light especially during free play or transitions
  • Preschoolers need help identifying emotions and knowing how to express those emotions appropriately. 
  • Structure and routine are comforting
  • We know that behavior is communication. Once we put the pieces together we can often solve the puzzle.

All of the following are prohibited by licensing and by FFLC: 

  • Hitting, spanking, shaking, biting, pinching, or inflicting other forms of corporal punishment. 
  • Placing any substances in a child’s mouth, including but not limited to, soap, hot sauce, or vinegar. 
  • Restricting a child’s movement by binding or tying him or her.  
  • Inflicting mental or emotional punishment, such as humiliating, shaming, or threatening a child. 
  • Depriving a child of meals, snacks, rest, or necessary toilet use. 
  • Excluding a child from outdoor play or other gross motor activities.
  • Excluding a child from daily learning experiences. 
  • Confining a child in an enclosed area, such as a closet, locked room, box, or similar enclosure.
  • Time out must not be used for children under 3 years of age. 

We use positive methods of discipline whenever possible, especially positive reinforcement, natural and logical consequences, redirection, and modelling. We do try to find the function of a negative behavior. There are times when a child’s behavior is still difficult to manage. If that is the case, we will contact you. 

Parent Conferences: During the fall we will schedule a time with you to discuss your child’s progress and listen to your concerns. Please feel free to contact your child’s teacher or the director at any time to discuss these issues. You do not have to wait for conferences. 

Meals :

We have breakfast time and lunch time. See the daily schedule for details. We provide water and water bottles. We also have a microwave and will heat meals at mealtime only (not snacks). Meals should be ready to heat. (No Easy Mac unless already prepared). Parents are required to bring meals from home each day. We will charge $5 for a forgotten lunch and provide your child with lunch or snack on an emergency basis only.

Snacks :

There is one snack time in the morning and one in the afternoon. We ask that students bring a snack from home each day. All children are provided with water. If you forget a snack, we charge $1 per child per snack time. Your child will have a better school day if you send a healthy, nutritious snack. Try to avoid foods like cookies and cupcakes. Pack cheese, crackers, fruit, and other healthy items if possible. Please note that all items from home need to be disposable this year. Please let us know upon arrival if your child’s snack need to be kept cold.


Due to the nature of some of the activities that the program offers, parents should recognize that clothing may occasionally become soiled or damaged, although the provider will take appropriate steps to prevent this from occurring. The provider assumes no responsibility for damage to a child’s clothing. The program strives to bring children outside for play. As such, parents should be sure that children are dressed appropriately for the weather conditions. This may include, rain gear, jacket, sweater, long pants, hat, mittens, snow pants, etc. We do not have additional staff to keep one child indoors due to lack of appropriate clothing. If possible, we ask that our students wear shoes that they can independently put on and take off.  All students must wear closed toe shoes and socks every day. All students are asked to bring two spare outfits to be stored at school. Please include socks. 

Personal Items from Home:

Due to the covid-19 crisis, we are not allowing personal items from home this year. We will provide what your child needs for school. We will provide nap items, folders, and school supplies. Lunch items should be disposable.

Nap Items

We will provide a nap mat, sheet, blanket, small pillow, allergen cover, and pillow case for nap time. Your child’s mat will be stored separately from others’. They will be laundered and sanitized on site. If you would like a lovey for your child, please send one that can be stored here and laundered often.

Virtual Online

Permission for pictures:

Parent understands that the provider may take pictures of students at school. Family First Learning Center may take and use pictures of my child for any appropriate purpose including bulletin boards, room decorations, gifts for parents or grandparents, yearbooks, newsletters, advertisements, Facebook, website or documenting injuries or incidents. You may opt out of social media and advertising pictures on the picture permission form that is in the enrollment packet.


Due to state of Michigan laws no smoking can occur inside or outside our building.

No Transportation Services by Employees:

Family First Learning Center, LLC, its employees and affiliates do not provide transportation of any kind for any student or family. Provider asks that parents refrain from requesting that any employee transport children before or after attendance in the program. Employees are prohibited from doing so and may be subject to disciplinary action or termination if they do so. Provider reserves the right to terminate the child care contract of any parent who violates this policy.

Field Trips:

We do not have field trips, since most working parents are unable to drive/attend field trips. Due to concerns about Covid-19, we will not have outside visits or enrichment this year.

Inappropriate Parent Conduct:

We may dismiss students from the program for inappropriate parent conduct. This includes any abuse (including verbal) or intimidation of students or staff, lying to staff, sexual harassment, late pickups without communication in non-emergencies, intentionally violating school policies, nonpayment, or any conduct which puts the health or wellbeing of staff or students at risk. 

Daily Outdoor Play

This program provides for daily outdoor play for all children in care. This is required by the state of Michigan but also is beneficial for your child’s development. Please send your child dressed for the day’s weather and provide appropriate outdoor gear for playing outside, including snow pants, hats, gloves, boots, and winter weight coats when appropriate. Please make sure that all items are labelled properly with your child’s first and last name. For the 2020-2021 school year, we will go outside when it is 27 degrees or warmer. We recommend waterproof boots and gloves.